INTRODUCTION

In the fast-paced world of global logistics, a company renowned for its dynamic approach to supply chain management in various industries has set high standards for service delivery. The company emphasizes key values like on-time delivery, efficiency, security, and product integrity, ensuring transparency throughout the customer’s order cycle. By integrating innovative thinking with robust logistics solutions, including Transportation, Warehousing, and a Competency Development Center, this logistics provider is a cornerstone in the industry, ensuring that clients can focus on their core business.

CHALLENGE

The logistics company faced challenges in maintaining operational efficiency and cost transparency, particularly for their on-ground logistics drivers. The need to streamline the process for drivers to request and manage costs and expenses during travel was critical for enhancing operational transparency and efficiency.

SOLUTION

Our team was tasked with developing a mobile application that seamlessly integrates with the company’s existing ERP system. The objectives were clear:

 

  • Facilitate Real-Time Cost Management: Enable drivers to request and manage travel-related expenses in real-time.
  • Integrate with Existing ERP: Ensure the app works seamlessly with the ERP system to maintain data integrity and provide unified access to financial records.
  • User-Friendly Interface: Design an intuitive interface for ease of use by drivers, reducing training time and eliminating errors.

 

Development Process

 

  1. Requirement Gathering: Conducted workshops with stakeholders to understand the detailed requirements and integrations needed.
  2. Agile Development: Used an agile development approach to quickly iterate on the mobile application based on continuous feedback.
  3. ERP Integration: Worked closely with the ERP team to ensure smooth integration and data synchronization.
  4. Testing and Deployment: Implemented rigorous testing phases, including user acceptance testing (UAT) with real drivers to ensure the app met all operational needs.